Advance Your Wood Flooring Career
NWFA Sales Advisor
Gain the skills needed to sell your customers the perfect floor for their home. Confidently create estimates that meet the needs of the job.
Course Description
Attract customers and close the deal. As an NWFA Certified Sales Advisor, you’ll have the necessary knowledge to educate customers about wood floors and help guide them to the floor that best suits their needs. Learn about different types of wood and their technical attributes as flooring products, how to sell wood against “wood-look” floor coverings, and the benefits of real wood flooring. Also, includes minimizing claims and call-backs, guiding the customer to the right species and floor type for their lifestyle, understanding appropriate installation methods and finishes for each project, and developing stronger customer relationships and loyalty throughout the selling process.
Prerequisites:
- NWFA Member in good standing
- Completion of the online NWFA University Sales Advisor Certification course
Assessments:
- Completion assessments throughout the online NWFA University Sales Advisor coursework
- Attendance of the in-person course and completion of the online exit exam
Costs:
- $300 Certification Test (available only to NWFA Members)
Continuing Education:
Each certification requires Continuing Certification Units (CCUs) to renew your certification status each year. Click here to learn more about the requirements to renew your certification status.